Tasmania’s Designer Building Specialist

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Privacy Policy

Privacy Statement

Rainbow Building Solutions (trading name for Rainbow Roofing & Garages Pty Ltd) and all its related entities respect the rights and privacy of all individuals with whom it transacts. Rainbow is committed to ensuring that all directors and staff involved in the management of the company comply at all times with their obligations under the Privacy Act 1998 and Privacy Amendment Act 2000.

The following privacy policy details how Rainbow Building Solutions collects, manages, uses, discloses and accesses all personal information we hold, that is, information, or an opinion, about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our display homes, over the phone through our customer serve centres and over the internet.

Information held

Rainbow currently holds some information in relation to its customers, suppliers, service providers, applicants, employees, temporary staff, contractors, and all other workplace participants. This information includes, but is not limited to:

Customer Relevant Information such as:

  • Information obtained to assist in managing client and business relationships
  • Information obtained for the purposes of market research and
  • Any other information deemed necessary to carry out and conduct any transaction of a business nature

Supplier / Service Provider Relevant Information such as:

  • Information obtained to assist in managing client and business relationships
  • Information obtained for the purposes of market research and
  • Any other information deemed necessary to carry out and conduct any transaction of a business nature

Employee, Temporary Staff, Contractor and Applicant Relevant Information

  • Tax file numbers Candidate information submitted and obtained from the Candidate and other sources in connection with applications for work;
  • Information documenting the work history of workplace participants (such as their letter of appointment and bank account details as well as records of any salary adjustments, work performance information, salary sacrifice documents and sick leave taken).

There are a variety of reasons why Rainbow is required to hold this information. Some of the reasons include:

  • Ensuring that both Rainbow and any workplace participants are meeting their obligations under relevant legislation as well as their contract of employment
  • To conduct its main business function – building
  • Placement operations
  • Staff management
  • Training
  • Client and business relationship management
  • Marketing
  • Ensuring the health, safety and welfare of all workplace participants at times when they are performing work for Rainbow; and
  • Allowing appropriate insurance cover where appropriate for these workplace participants

Disclosure

Information relating specifically to a customer, supplier, service provider, applicant, employee, temporary staff member, contractor, and all other workplace participants will only be disclosed to those deemed appropriate in order to meet the primary purpose of collection. Relevant information may include, but is not limited to:

Customer Relevant Information such as:

  • Personal details
  • Loan Application details
  • Financial / Banking information
  • Guarantor / Next of Kin contact details

Supplier / Service Provider Relevant Information such as:

  • Contact details
  • Accounts receivable / payable
  • Information Payment particulars
  • ABN / ACN details
  • Banking information

Employee, Temporary Staff, Contractor and Applicant Relevant Information such as:

  • Personal details
  • Next of Kin contact details
  • Tax file numbers
  • Bank details
  • Memberships
  • Salary/hourly rate
  • Previous performance appraisals
  • Relevant education and training
  • Skills Test/assessment results
  • Interests
  • Career summary (employment history)
  • References
  • Current job options
  • Availability to start
  • Access to the above information is limited to a “need to know” and/or consent basis.

Disclosure of information

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.

In some cases we may only disclose information with your consent.

We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

Compulsory release of information

There may be circumstances where Rainbow is contacted in relation to the compulsory release of some of the above information. For example, as a result of Rainbow supplying the Australian Taxation Office (ATO) with an employees tax declaration, a statutory body such as Centrelink or the Child Support Agency may require us to release relevant information to their authority, similarly should one of our suppliers or customers be under investigation for purposes such a fraud, bankruptcy, criminal offences etc. we may be required to release relevant information. In such cases Rainbow are obliged to comply with the request, without necessarily seeking the relevant individual’s permission.

Google Site Stats

In addition, Rainbow utilises Google’s Conversion Tracking program. If you found our website through a paid Google Adwords advertisement on google.com, or any of Google’s affiliated websites, Google uses a session cookie (which does not track personally identifying information) to gather information used in making customer search experiences more relevant. This cookie expires in 30 days.

Google uses conversion data for campaign performance reporting in Rainbow’s Google Account, as an input for opt-in features such as Conversion Optimizer, and in aggregate for the benefit of Rainbow and our ROI when paying for Google advertisements. Google does not share your conversion statistics with other advertisers or competitors of Rainbow.

When we track conversions, your conversion data will appear in our reports to help Rainbow make informed campaign management decisions. Reports containing your conversion data are only accessible by Rainbow through our AdWords account and any linked My Client Centre accounts.

Google also provides features such as Conversion Optimizer, which uses your historical conversion data to optimize our campaign’s performance. Once you have opted in, our bids are automatically optimized based on our AdWords Conversion Tracking data, with the goal of improving our overall ROI. Features like Conversion Optimizer are always opt-in and are ways that Google can improve our advertising performance based on our conversion data, should Rainbow choose to use them. Finally, Google uses conversion data in aggregate for the overall benefit of all advertisers and their ROI.

Privacy Act 1988

1. The Buyer and/or the Guarantor/s agree for the Seller to obtain from a credit-reporting agency a credit report containing personal credit information about the Buyer and Guarantor/s in relation to credit provided by the Seller.
2. The Buyer and/or the Guarantor/s agree that the Seller may exchange information about Buyer and Guarantor/s with those credit providers named in the Application for Credit account or named in a consumer credit report issued by a reporting agency for the following purposes:
(a) To assess an application by Buyer;
(b) To notify other credit providers of a default by the Buyer;
(c) To exchange information with other credit providers as to the status of this credit account, where the Buyer is in default with other credit providers; and
(d) To assess the credit worthiness of Buyer and/or Guarantor/s
(e) The Buyer consents to the Seller being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).
(f) The Buyer, and where there is a Guarantor, jointly and severally each agree, for the purpose of section 18L of the Privacy Act 1988 (Cth), as amended from time to time, to the Seller, and both jointly and severally here so authorise the Seller, to obtain any credit report that the Seller may so desire, and to use the credit report and the information referred to therein including any information falling within either sections 18L(4)(a) or (b) or either of them of the Privacy Act 1988 (Cth) as amended, for the purposes of assessing an Application for credit by the Buyer and also for the purposes of
assessing the information in that report for the purposes of determining whether to accept the Guarantor (if a Guarantor is offered or is required), as a Guarantor for the provision of credit to the Buyer.
3. The Buyer agrees that Personal Data provided may be used and retained by the Seller for the following purposes and for other purposes as shall be agreed between the Buyer and Seller or required by law from time to time:
(a) provision of Services & Goods;
(b) marketing of Services and/or Goods by the Seller, its agents or distributors in relation to the Services and Goods;
(c) analysing, verifying and/or checking the Buyers credit, payment and/or status in relation to provision of Services/Goods;
(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by Buyer; and
(e) enabling the daily operation of Buyers account and/or the collection of amounts outstanding in the Buyers account in relation to the Services and Goods.
4. The Seller may give, information about the Buyer to a credit reporting agency for the following purposes:
(a) to obtain a consumer credit report about the Buyer; and or,
(b) allow the credit reporting agency to create or maintain a credit information file containing information about the
Buyer.